Frequently Asked Questions
We try to answer all your questions.
We recommend that you read the answers to these questions before you buy. It is assumed that you are aware of the answers in this section for any subsequent questions or problems. You acknowledge and agree to these notices before you purchase. This information is taken as a fixed sample for future requests.
Have Refund?Refund is only possible as follows. You must not have activated the link sent to you and have not opened any broadcasts before a maximum of 6 hours passes. Also, the test (7 day) package is not refundable. Otherwise there is no refund in our services. For this reason, you can get an idea of our services by testing our free 6 hour test publication on weekdays. We do not offer a free test broadcast on weekends. You can buy our paid 6 hour test publications with contact chat support agent in our website (right footer side)
I click payment button but a blank page appears. What should I do?There is no refund in our services. For this reason, you can get an idea of our services by testing our free 6-hour test publication on weekdays. We do not offer a free test broadcast on weekends. You can buy our paid 6 hour test publications with contact chat support agent in our website (right footer side)
I paid, when will I receive my subscription information?You will start watching channels a maximum of 2-4 minutes after you pay. To make a payment, you should contact the online chat support agent at the bottom right of our website during working hours.
Which devices can i watch IPTV1- Computer,
2- Smart TVs without devices (SAMSUNG and LG brands only)
3- AndROID-enabled SMART TVs without a device (if there is a GOOGLE PLAY STORE program on TV)
4- Smartphones (Android or IOS)
5- Tablets (Android or IOS)
6- MAG 250 (250-254-258) series devices
7- Satellite receivers or Android TV Box devices that support IPTV
** The password / file (membership) you purchased from us can easily be watched if you have any of the above 7 devices.
** If you don't have any of the above you can watch it by taking Android Tv Box.
How many devices can i watch at the same time?Our servers are not allowed to open at the same time on multiple devices (even at the same IP address). 1 subscription is for 1 device.
In case of broadcasting on different devices at the same time, the subscription is terminated.
Which countries can I use your service from?No matter which country you are in, you can use our service anywhere in the world. In some countries ISP (Internet Service Providers) may have to use VPNs because they block IPTV services. Countries identified to use VPN at this time are known as UK, UAE and CN.
Can I use VPN while watching streams?You need to use VPN in some countries to watch broadcasts. There are no obstacles to using VPN. It is forbidden to open your link only in dedicated server prox and so on. If open on Dedicated servers or NAS servers tha stream and account suspended and never again active
What Payment Methods Are Available?Can pay via Neteller offline money transfer
Can pay via Skrill offline money transfer
Can pay via Swift Transfer offline money transfer
Can pay via Bitcoin offline money transfer
Can i test your streams?Of course .. Chekc our website menu see it FREE TEST REQUEST link. Enter form fileds and receive code and contact to our online support department.
Some channels do not work. Why?The service we sell is NOT SATELLITE TV or CABLE TV. We sell IPTV service. Our servers work with 85% performance. This means that 85 out of 100 channels work smoothly. The other 15 channels may not be broadcast or different channels may appear. This is out of the ordinary maintenance, update or device / software issues.
All channels have EPG?We are not add EPG for all channels because generally EGP datas is wrong and in this case we don't want to use this feature because it can mislead our customers.